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Connect network customer service To learn more about ViaPath, our products, or to sign up for email updates, please fill out our contact form below. Contact Customer Support. Email: support@connectnetwork. AdvancePay® is ConnectNetwork™’s fastest and most convenient phone service connecting friends and family members to inmates. FAQs; How-to Instructions To make an AdvancePay payment by mail, write out a check or money order payable to “AdvancePay Service Department” and be sure to include your account number. support@touchpaydirect. ViaPath places a high priority on customer satisfaction. For other VAC accounts, mail to: VAC Dept 2430 P. com Contact Customer Support. Hours of Availability are Monday-Friday 7:00am – 11:00pm Central, Saturday-Sunday 8 ConnectNetwork’s Messaging service lets you send electronic messages to inmates in just a few simple steps. Visitor Customer Service Fill out this form to reach GTL technical support for inmate telephone systems, kiosks and other products and services. Jan 1, 2023 · For Customer Service Inquiries related to any of services listed above except for VSA, please contact the ViaPath CDCR-dedicated customer service team at 1-866-607-6006. To contact technical support, please call: 800-646-6283 If you need assistance with any payments, payment status, or blocks, please call customer service at 877-650-4249. Only when this information is required to assist you with your inquiry, will one of our representatives ask you for your credit or The Trust Fund service makes it easier than ever to help your incarcerated loved ones stay connected and adjust to life at their facility. If you are inquiring about an account setup or issue with your current telephone, e-messaging, video visitation or other inmate related account, please visit our Friends/Family Information Section or contact our Customer Service Department at 1-866-230-7761. When you create an AdvancePay account, you’re creating a prepaid collect calling service that allows an inmate to call your phone number using deposited funds. A refund can be obtained by calling customer service at 866-516-0115. . Customer Service: (877) 650-4249 AdvancePay Automated Payment System: (800) 483-8314 Trust Fund Automated Payment System: (888) 988-4768 PIN Debit Automated Payment System: (855) 706-2445. Please check your email for your ConnectNetwork activation email and click the link to activate. Help Center – Provides Friends and Family with a variety of support features, including live chat with customer service, submitting support tickets, and keyword content searches. If a customer feels that their issue is not resolved according to existing policy and regulations, they can request a supervisor. support@connectnetwork. This will allow you to submit your payment questions online and have a Customer Service Representative contact you with a resolution. It all happens from your computer or mobile device. It’s simple. Box 2430 Dallas For Customer Support: GTL/DSI customers: 877-650-4249. A refund can be obtained by calling customer service at [877-650-4249]. net. When contacting us via email, do not send your credit or debit card information with your request. Please provide as much detail as you can to help us resolve your inquiry. Then, depending on the facility, your inmate will be able to view your message, print it, or respond electronically! For Customer Service Inquiries, please contact: 877-650-4249 | odrccustomerhelp@gtl. com . We’re available toll-free, 24/7 to assist with payments and customer support. For inmate or family account questions, visit the Friends and Family Information page. com Call: (877) 650-4249 Jan 1, 2023 · For Customer Service Inquiries related to any of services listed above except for VSA, please contact the ViaPath CDCR-dedicated customer service team at 1-866-607-6006. You have not yet activated your account. If your contact information is provided to ViaPath, and you opt-in to receiving a text and/or email reminder alert, you will receive a text and/or email of the scheduled expiration of your account no later than 30 days before the account expires. Please contact our Customer Support team through our online inquiry process. com Call: (877) 650-4249 FACILITY STAFF. TouchPay customers: 866-204-1603. Send money to an inmate at: California Department of Corrections and Rehabilitation; Arizona Department of Corrections; Illinois Department of Corrections; Colorado Department of Corrections …and more! A refund can be obtained by calling customer service at 877-650-4249. For GTL, DSI, and PCS accounts, mail to: AdvancePay Service Department 1722 PO BOX 209722 DALLAS, TX 75320-9722. O. yfoc kzsav ysyp dbvp qrziks swwacc lhwomu umpuuu csqhw welg |
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